Soparbaji Privacy Policy — Our Commitment to Protecting Your Information

The company operating soparbaji.best places the highest importance on your privacy. This Privacy Policy is written to inform you of what data soparbaji collects, why it collects it, how it stores it, and when and with whom it may be shared.

By using the soparbaji website or mobile application, opening an account, or using any of our services, you agree to this Privacy Policy. This policy governs soparbaji's Terms & Conditions and Responsible Gaming Together with our policies, these form a complete set of guidelines.

Soparbaji may collect the following types of information:

Information you provide directly:

• At registration — name, mobile number, email address, date of birth
• During KYC verification — national ID, passport, or other identity documents
• At the time of payment — bKash/Nagad number, bank account details (full card numbers are not stored)
• When you contact support — the content of your message and description of the issue

Automatically Collected Data:

• IP address and device type
• Browser name and version
• How long you spent on each page of the site
• Gaming activity — which games you played, how much you wagered (as required by regulatory authorities)
• Transaction history

Soparbaji uses your information for the following purposes:

• Account Management: To secure registration, login, and your account.
• Payment processing: To process deposits and withdrawals securely.
• KYC & Legal Obligations: To comply with anti-money laundering requirements and regulatory obligations.
• Support Services: To resolve issues and answer your questions.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Service improvement: Using analytics data to improve the overall user experience.
• Promotions & Bonuses: To deliver relevant offers and bonuses to you (only with your consent).

Soparbaji follows the highest industry standards to protect your data. Security is ensured not only at the technical level but also at the organisational level:

• 256-bit SSL/TLS encryption — applied to all data transfers
• Password hashing — no one can view passwords directly, not even soparbaji
• Two-factor authentication (2FA) — an extra layer of security for your account
• Secure cloud servers — with regular backups and security audits
• Access control — only authorized personnel can view specific data
• Security log — any unusual access attempt is detected immediately

Data retention periods matter too. Information tied to active accounts is kept for as long as the account remains open. After an account is closed, data required to meet legal obligations (typically 5–7 years) is stored securely — and then permanently deleted.

Soparbaji may share information with third parties in limited, specific circumstances:

• Payment processors: Only the information necessary to process transactions with bKash, Nagad, or our banking partners.
• Game Provider: Minimal data shared with providers such as Pragmatic Play and Evolution Gaming for the purpose of running games (typically just a user ID).
• Regulatory Authority: Upon a lawful request from a licensing authority or law enforcement agency.
• Analytics services: To evaluate site performance — without any personally identifiable information.
• Business Transfers: In the event of a merger or acquisition — however, the new owner will be bound by this privacy policy.

Soparbaji believes you should have full control over your own data. You have the following rights:

Soparbaji generally responds to rights exercise requests within 30 days. For complex or multiple requests, this may be extended by a further 30 days.

Soparbaji uses cookies to operate the website. Cookies are small data files stored in your browser that help the site recognise you on your next visit.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

Soparbaji's services are intended solely for users aged 18 and above. soparbaji does not knowingly collect data from minors.

If we suspect that a minor has registered using false information, we will:

• We will immediately close that account
• We will delete the collected information
• I will cancel all transactions

If you become aware that a minor in your household has created a soparbaji account, please contact us immediately at support@soparbaji.best.

As soparbaji is an internationally operated platform, your data may in some cases be stored or processed on servers outside Bangladesh — such as game provider servers or cloud services.

For any such international transfers, we ensure that:

• The destination country or platform has adequate data protection laws or safeguards in place
• Data protection clauses are included in contracts
• Sensitive information is transferred in an encrypted state

Soparbaji may update this privacy policy at any time. For significant changes:

• The "Last Updated" date at the top of this page will be revised accordingly
• A notice may be sent to your registered email address
• For significant changes, you will be asked to accept the updated policy upon logging in

For any privacy-related questions, requests, or complaints:

• Email: support@soparbaji.best (use the subject line "Privacy Inquiry")
• Live chat: active on-site 24/7